This policy describes how PujaKarma (“we”, “us”) handles information when you use this website or contact us. By using the website you agree to this policy. It may be updated as our services develop; the date above shows the latest version.
Information we collect
When you browse
The website does not require an account and does not include forms that store your personal details. Like most websites, our hosting provider may record technical information such as IP address, browser type and pages visited for security and performance. If analytics tools are enabled, they may collect aggregated usage information using cookies or similar technologies.
When you contact us
When you message us on WhatsApp or call us, we receive the information you choose to share, for example your name, phone number, the puja you are interested in, preferred dates, location, and details such as gotra or family names needed for a sankalp.
How we use information
- To respond to your enquiry and share Pandit availability, ritual details and pricing.
- To arrange and coordinate a booking you ask us to make, including sharing necessary details with the Pandit performing the ritual.
- To improve our website and services using aggregated, non-identifying analytics.
- To meet legal or regulatory obligations where applicable.
We do not sell your personal information.
Third-party services
Conversations on WhatsApp are also subject to WhatsApp's own terms and privacy policy. If analytics or advertising tools (such as Google Analytics or Meta Pixel) are enabled on this website, those providers process data under their own policies.
Retention
We keep enquiry and booking information only as long as needed to provide the service, resolve questions and meet any legal requirements.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can also block cookies in your browser settings.
Contact
For privacy questions, contact us on WhatsApp or call +91 75230 46751.